GENERAL TERMS AND CONDITIONS OF USE OF THE ASCOLTA WEBSITE

1. GENERAL CONDITIONS

1.1. Welcome to ASCOLTA! Please read the general terms and conditions (hereinafter the “Terms and Conditions”) described below. These will be applied for browsing the internet website https://www.ascolta.design (hereinafter, the “Website”) and the services and products offered on it.

1.2. The Website is the property of ASCOLTA. To facilitate the navigation of this Website, Users can find the General Terms and Conditions described here in summary form, at the end of the home page, by clicking on the corresponding items.

 

2. ACCEPTANCE AND KNOWLEDGE OF THE TERMS AND CONDITIONS

2.1. These Terms and Conditions are mandatory and binding. They apply to all purchases and activities made through the Website. The use of the Website implies the knowledge and acceptance of them. If you do not agree with the Terms and Conditions, you must refrain from using the Website and/or the services and products offered by it. By user of the Website it is understood both the registered and the visitors and/or any person, considered current or potential customers, who enters it (the “User/s”).

 

3. MODIFICATION OF THE TERMS AND CONDITIONS

3.1. The Terms and Conditions may be substituted or modified at any time and at ASCOLTA’s sole discretion, and Users will not be required to give their consent. For the ongoing transactions that have started prior to said modifications, the conditions in force at the time of their agreement will subsist, unless the new modifications introduced were more convenient for the User.

3.2. Users are responsible for reading these Terms and Conditions every time they enter the Website to see if they have undergone modifications.

 

4. SERVICE INTERRUPTION – EXCLUSION OF LIABILITY

4.1. ASCOLTA reserves the right to interrupt, suspend or modify at any time the services and products offered on this Website, either permanently or temporarily. The consent of the Users will not be required, nor will any prior notice be necessary.

4.2. Likewise, ASCOLTA does not guarantee permanent access or use of the Website, since it could be interrupted by technical issues beyond ASCOLTA.

4.3. Beyond the aforementioned, if the aforementioned suspension or interruption is not due to reasons of force majeure or fortuitous event, ASCOLTA undertakes to fulfill the benefits that were pending at the time of the suspension or interruption.

4.4. ASCOLTA does not guarantee that the Website is free of viruses or any other element that could damage or alter the normal operation of a computer. It is the responsibility and exclusive obligation of the User to have the appropriate tools to detect, disinfect and/or prevent any type of elements and/or possible damages of this nature.

4.5. ASCOLTA is not responsible for any damage that may occur to the computer equipment of Users or third parties as a result of browsing this Website.

 

5. NAVIGATION

5.1. Users can freely browse the Website, considering themselves a visiting user.

5.2. In case of wanting to make inquiries, buy and/or contract any of the services and products, it may be necessary for the User to complete all the fields of an initial data form. Said form must be filled with valid and true data, in an exact and precise manner, for the purposes of the veracity of the information. This act has no cost. It is mandatory to complete the form in all fields with valid and true data, in an exact and precise way.

5.3. ASCOLTA undertakes to maintain the confidentiality of the data provided by Users.

5.4. ASCOLTA could verify the identity of the User and/or the data provided by him.

5.5. ASCOLTA is not responsible for the veracity or accuracy of the data provided by the Users. Likewise, ASCOLTA reserves the right to temporarily or permanently suspend Users in the event of non-compliance with the terms and conditions, as well as to reject requests for purchases and/or contracts.

 

6. PRIVACY OF PERSONAL DATA PROVIDED BY THE USER.

6.1 In order to use the Website efficiently and safely, Users may need to provide certain personal data, including their name and surname, address, email account, address, telephone number, without which it would be impossible to provide the services and products (hereinafter the “Personal Data”). Users’ personal data will be treated in accordance with the provisions of the Privacy Policy published on the ASCOLTA website.

 

7. TRUTHFULNESS OF THE INFORMATION PROVIDED

7.1 In case the information or Personal Data supplied by the User is not true, the User will be responsible for the damages that this fact could cause.

 

8. COOKIES

8.1. The Website may use a tracking system using “cookies”, so that access to information, when turning from page to page, is carried out more quickly. These cookies are small files that the visited page sends and are lodged in the hard disk of the computer, occupying little space.

8.2. Users are informed that using the options of their browser, they will be able to limit or restrict the hosting of these “cookies”, although it is not advisable to restrict them completely.

8.3. The system may collect information about your preferences and interests. In the event that this occurs, the information will be used exclusively for statistical purposes to improve the services provided on the Website. ASCOLTA will apply, to the greatest extent possible, information dissociation procedures so that the holders of the data are unidentifiable and will comply with the LPDP (Law on Protection of Personal Data No. 25,326).

 

9. PROHIBITIONS

9.1. Users are strictly prohibited from:

9.1.a. Send files or any type of information whose content is illegal, obscene, abusive, defamatory, insulting or contrary to good customs (this list is merely exemplary);

9.1.b. Send files that contain viruses or any other feature capable of damaging the operation of a computer, the Website or the system;

9.1.c. Use the Website to violate any type of current regulation;

9.1.d. Consign false data at the time of consulting and/or making a purchase or contracting, or any other time when any type of information or Personal Data is required;

9.1.e. Offer products or services;

9.1.f. Using automatic or manual programs, software or devices to monitor or copy the information or any type of content on the site without prior consent from ASCOLTA.

 

10. STATEMENTS

10.1. ASCOLTA is not responsible for the veracity of the information incorporated into the Website by third parties. Nor is it responsible as soon as it has been reproduced or communicated directly by the Users of the Website without verification by ASCOLTA if any User is affected by the information referred to in the preceding paragraph, they must notify ASCOLTA, by mail or postal mail, in order to proceed with its deletion.

 

11. RIGHTS RESERVED. INTELLECTUAL PROPERTY

11.1. ASCOLTA, the ASCOLTA brand name and its logo are registered trademarks. All the rights of this Website are reserved and correspond to ASCOLTA.

11.2. The content of this Website, including but not limited to the text, logos, graphics, and all design in general, as well as its database and software, is owned by ASCOLTA or has the right to use it under licensed use licenses. and it is protected by current national and international legislation on intellectual property.

11.3. If the User considers that the Website violates or in any way violates the intellectual property rights of third parties, they must notify ASCOLTA at the address indicated in these General Terms and Conditions, accompanying all the information and necessary documentation that supports the aforementioned consideration.

11.4. All other third-party brands mentioned in the contents of the website or in the different communication media that are developed to disseminate the contents of the ASCOLTA brand are the property of the person who claims them.

12. CORPORATE NAME AND DOMICILE

12.1 ASCOLTA’s business name is AMANDOLA PACHECO FACUNDO OSVALDO with address at Arenales 1239, PB, Departamento N, CP 1061, Autonomous City of Buenos Aires, Argentina. CUIT N ° 23-95004515-9.

 

13. NOTIFICATIONS

13.1. All notifications and / or communications that must be made for the use of the Website under these General Terms and Conditions, must be made in writing: (i) to the User: by email, to the email account provided by it, or by letter document , to the address declared in the registration form; (ii) to ASCOLTA: to the email account info@ascolta.design or to its legal address indicated Arenales 1239, PB, Departamento N, CP 1061, Autonomous City of Buenos Aires, Argentina.

 

14. ADVERTISING NOTICES AND LINKS

14.1 When the user “clicks” on advertisements or links from third parties and enters other sites that do not belong to ASCOLTA, he will be subject to the Terms and Conditions of said sites. The user must carefully read their access and use policies.

14.2. ASCOLTA does not guarantee the legality, topicality, quality or usefulness of the contents, operations and information that are communicated, reproduced and/or carried out on linked third-party sites or the absence of harmfulness of such content or services, for which the user exempts from All responsibility to ASCOLTA for the contents included in the referred sites or the services that are provided or promoted in them.

 

15. USE OF THE CONTACT FORM

15.1. If you choose to use the “CONTACT FORM” service for any of the following reasons: withdrawal, sales, administrative, technical or customer inquiries, ASCOLTA may require your name, email, telephone and address.

 

16. USE OF CHAT IN SOCIAL NETWORKS

16.1. If you choose to use the “SOCIAL NETWORK CHAT” service, ASCOLTA may require your first and last name, email and telephone number in order to respond to your request, and contact you later.

16.2. ASCOLTA will get in touch via an online chat. The initial response time will be that stipulated in the instant message that arises once said option has been chosen. The hours of operation will be from Monday to Friday from 9 a.m. to 6 p.m. (except holidays).

 

17. AUTHORIZATION FOR THE USE OF DATA AND IMAGES

17.1. The projects, works and settings disclosed here were carried out by ASCOLTA and their publication is only the communication and dissemination act of the work carried out by ASCOLTA for clients who have contracted interior, furniture and product design services.

17.2. The contracting of interior, furniture and product design services implies that the client authorizes ASCOLTA to make use of images and/or voice and/or videos, photos and advertisements in any type of communication or dissemination assets, printed or digital in own and/or third party media.

 

18. JURISDICTION AND APPLICABLE LAW

18.1. These Terms and Conditions are governed without exception and at all points by the laws of the Argentine Republic and will be interpreted according to them.

18.2. In the event of any difference, disagreement or conflict derived from the interpretation, validity, scope and/or application of these General Terms and Conditions, Users will communicate with ASCOLTA in a reliable manner, sending their claim, so that the parties try to arrive at an agreement.

18.3. In the event that it is not possible to reach a solution, and to guarantee consumers full access to justice, users may choose and submit their claim to one of the following options and instances, mutually exclusive:

18.3.a. National System of Consumer Arbitration of the Ministry of Economy and Production of the Nation. The procedures before this system are free, and it is not necessary to have legal sponsorship. Likewise, the balance between the parties and the transparency of the process are guaranteed, and the awards issued by said court have res judicata authority and are irrevocable (to know more about this system, visit http://www.mecon.gov.ar/snac)

18.3.b. General Directorate of Defense and Consumer Protection of the Government of the City of Buenos Aires (to know more about this system, go to http://www.buenosaires.gov.ar)

18.3.c. Ordinary courts of the Autonomous City of Buenos Aires with jurisdiction in the matter.